Pauline Davis

Pauline Davis is an experienced business analyst with a career spanning over two decades, currently serving as Customer Journey Lead and Chapter Lead Business Analyst at Lloyds Banking Group since August 2019. Previous roles include Business Analyst at TSB Bank and Lloyds Banking Group, and key positions at Pantheon Ventures, the Financial Services Authority, Network Rail, Transport for London, NSPCC, and the Office for National Statistics. Throughout this career, Pauline has led various projects focused on process modernization, agile development, and business requirements analysis across multiple sectors, demonstrating a strong capability in eliciting and documenting complex requirements. Pauline holds a BSc (Hons) in New Technology from the University of East London.