Richard W. Knight

Richard W. Knight has a diverse work experience spanning over 20 years. Richard W. started their career at Comcast Cable, where they held positions as a CAE Technical Support 2 and later as a Reporting & Commissions Analyst. In 2006, they joined Broward County Clerk of Courts as an IT Asset Administrator / Tier II Lead, where they implemented an electronic document retention system and streamlined asset management processes. From 2016 to 2018, they worked at Univision Communications Inc. as a Manager, Software Governance, where they managed software asset compliance and created SOPs for workflow governance. In 2018, they joined MasTec North America, Inc. as an IT Asset Management Consultant, establishing software governance frameworks and optimizing asset tracking methods. Most recently, they joined LMS, Inc. in 2019 as a Technical Incident Manager, and later became the Sr. Technical Incident and Operations Manager.

Richard W. Knight obtained an Associate of Science (AS) degree in Information Technology, specializing in Computer Systems Networking and Telecommunications, from ITT Technical Institute-Fort Lauderdale. Additionally, they hold certifications in Certified Incident Responder from PagerDuty, which they obtained in October 2020, and in CompTIA A+ from CompTIA, which they obtained in December 2000.