Michael Mace

Michael Mace is a seasoned operations professional with extensive experience in performance analysis, operational efficiency, and project management across various industries. Currently serving as a Senior Operations Program Manager at Lob since May 2020, Michael has focused on improving print delivery network performance and establishing sustainability standards. Previous roles include Senior Manager of Operations at The RealReal, where Michael enhanced inventory processes, and Operations Lead at Lyft, where significant improvements in customer satisfaction metrics were achieved. Michael began a career in e-commerce operations at Walmart Global eCommerce, analyzing returns data and implementing cost-saving solutions. Michael holds a Bachelor of Arts in History from Arizona State University, obtained in 2009.