Colby Smith

Colby Smith has held various roles in the IT and hospitality industry since 2015. Colby began their career as a Server at Bloomington Country Club in 2015. Colby then worked as a Computer Lab Assistant at Illinois Wesleyan University from 2016-2020. In 2020, they began working as a Desktop Support Technician at Marion Healthcare. Colby concurrently worked as a Microcomputer Technician at Illinois Central College from 2020-2021. In 2021, they began working as a Technical Support Specialist at HungerRush and a Technical Support Services at Lockmann Krane International, Inc. In their roles, they have provided technical support to non-technical internal users, resolved diverse range of technical issues, and used ticketing systems to manage and process support actions and requests. Colby has also investigated and corrected problems with printers, copiers, and other peripheral devices.

Colby Smith obtained a Bachelor's Degree in Computer and Information Systems Security/Information Assurance from Illinois State University between 2013 and 2018. From 2019 to 2020, Colby attended Illinois Central College, studying Computer Systems Networking and Telecommunications. During this time, Colby also obtained a CCNA from Illinois Central College. In June 2020, Colby obtained a Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco. In March 2022, Colby obtained a Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft. In May 2022, Colby obtained a Microsoft Certified: Azure Fundamentals from Microsoft.