Enrique Segarra Martinez is a seasoned professional in customer support and retention, currently serving as Director of Customer Support and Retention at GoTo since April 2021, while also fulfilling a similar role at LogMeIn. Prior experience includes positions as OTC Senior Operations Manager at HCL Technologies and Customer Care Operations Leader at Xerox. Enrique began a career in customer service as a Team Lead at Transactel, following a role as Junior Product Manager at Accesorios Textiles S.A. Educational credentials include a Master of Finances and a Bachelor of Business Administration from ESI School of Management, along with a Green Belt in Six Sigma and Project Management from Xerox.
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