Franco T.

Franco T. is a seasoned professional with extensive experience in technical support and client management. Currently serving as an L3 Technical Support specialist at LOKE - Branded Ordering, Delivery & Loyalty Apps and MicroSourcing since August 2022, Franco also works as a Marketing Officer and Partner at CM Petroleum Products Inc., focusing on meeting client-specific petroleum needs and ensuring compliance. Previous roles include various positions at ePerformax Contact Centers & BPO from February 2018 to May 2022, where responsibilities ranged from coaching and supervising teams to leading operations. Franco has also held positions with GoPro providing technical consumer support, STARTEK as Global Workforce Support, Teleperformance Philippines managing workforce data and reservations, and Alorica Philippines, Inc., offering technical support for AT&T. Franco holds a Bachelor of Science degree in Computer Engineering from the Polytechnic University of the Philippines.