Andy Harford Smith is a seasoned learning and development professional currently serving as Learning Director for Quality and Learning & Impact at London Business School since January 2019. With extensive experience at Nestlé, including roles as Leadership & Organisational Development Lead and Talent, Training & Organisation Development Manager for the Nordic Region, Andy has successfully integrated talent management and Lean principles to enhance organizational effectiveness. Prior roles at Nestlé Purina PetCare and Calor Gas Ltd focused on HR management and employee relations, shaping a robust foundation in human resources. Andy holds a Professional Certificate in Executive Coaching from Henley Business School and a postgraduate degree in Human Resources Management from the University of West London, complemented by a BA in Business Studies from the University of South Wales.