Richard Judge

Richard Judge is an accomplished professional with extensive experience in customer experience, commercial operations, and procurement across various sectors, particularly in the transportation and hospitality industries. Currently serving as the Head of Customer Experience at London North Eastern Railway since April 2019, Richard has also held multiple senior roles, including Head of Customer Experience Proposition and Head of Catering. Prior to this, Richard was the Commercial Director and held interim and operational leadership positions at Beacon and Interchange and Consort Hotels Limited. Additional experience includes roles as Director at SMC - Skeffington Management Consultancy and General Manager positions at Purchasing Systems International Limited, with a focus on business development at Lintor pty ltd.