Ann Lucas

Ann Lucas is a Major Account Customer Success Manager at LotLinx. Ann has over fifteen years of experience in the automotive industry. Prior to their current position, they served as a Customer Success Manager at Modal from July 2020 to March 2021, a Senior Account Manager at Fair.com from September 2018 to January 2020, and a Client Success Manager at TrueCar, Inc. from July 2016 to September 2018. In their roles, Ann was responsible for building and growing dealer relationships, training dealership staff on new programs, delivering monthly reports and best practices, and diagnosing and resolving issues. Ann was also responsible for churn and revenue growth within their market and received an award for Superior Performance in 2017. Ann began their career in the automotive industry as a Field Business Consultant at FTD in May 2010 and then became a Territory Sales Executive at Dealix Corporation in June 2006.

Ann Lucas earned a Bachelor of Science in Business Management from Penn State University. Ann is certified by Google in Advanced Google Analytics.

Some of their coworkers include Chris Scales - Customer Success Manager, Maria Camardella - Strategy Manager, and Joseph Kalitz - Customer Success Manager. Their manager is Phil Laspina, Director, Account Management.