JEREMY RENE-CORAIL is a seasoned IT management professional with extensive experience in incident, problem, and change management across various companies including Louis Vuitton, Groupe TF1, and BNP Paribas Cardif. Currently serving as RESPONSABLE EQUIPE PROCESS ITIL at Louis Vuitton, JEREMY manages incident and problem teams, oversees planning, and enhances processes. Previous roles include SERVICE DELIVERY MANAGER at Groupe TF1, where responsibilities encompassed implementing processes, managing critical incidents, and facilitating crisis communications. With ITIL Foundation V3 certification and a background in IT systems management, JEREMY demonstrates a strong commitment to process improvement and team leadership.