Kelsey Wheeler

Kelsey Wheeler has held various positions in the customer service and event planning industries. In 2020, they began working as a Customer Success Manager for Loxo, where they were responsible for building and managing customer relationships post-sales, managing onboarding, implementation, and renewals, preparing and presenting Business Reviews for Strategic customer partnerships, and mitigating and retaining at-risk customers using user data and relationship management. Kelsey also worked as a Customer Success Associate for Loxo, where they developed strong customer relationships through ongoing support and check-in meetings, delivered world-class customer support and troubleshoot complex technical issues via email, live chat, and video conference, and collaborated cross-functionally with Sales, Product, Marketing, and Engineering to advocate for customer's product and technical needs. In 2020, they also began working as a Marketing Representative for Hilton Grand Vacations. In 2019, they worked as an Assistant Event Coordinator for Milk Glass Productions. In 2017, they worked as a Lead Hostess for Buho Cocina & Cantina.

Kelsey Wheeler attended the University of Colorado Boulder from 2015 to 2019 and earned a degree in Strategic Communication with a focus in Advertising.