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Crystal Cartwright

Sr. Director, Creator Shopping Support & Special Projects at LTK

Crystal Cartwright has a diverse work experience spanning various industries.

Crystal'smost recent role was at LTK (formerly rewardStyle & LIKEtoKNOW.it), where they served as the Sr. Director of Creator Success & Support. In this position, they were responsible for developing and executing the support strategy, ensuring continuous improvement of the customer experience, and overseeing the customer/influencer support teams.

Prior to that, Crystal worked at Savoya as the Director of Customer Service. Crystal led a remote team of specialists to provide exceptional service to high-end travelers. Crystal also played a key role in implementing training programs, improving software functionality, and managing client accounts.

Crystal gained experience at Apple as an Operations Expert and Specialist. Crystal demonstrated proficiency in technology and provided expert knowledge and support to customers. Crystal also played a role in creating a positive customer experience and driving sales growth.

Early in their career, Crystal worked at Nike in various positions, including Product Coach, Coach of Operations, and Full-Time Athlete. Crystal was responsible for employee development, product coordination, and providing superior service to customers.

Additionally, Crystal worked as an assistant basketball coach at Prestonwood Christian Academy and served as the Head Student Manager for women's basketball at Baylor University.

Overall, Crystal Cartwright has a strong background in customer service, leadership, and operations management, with experience in the fashion, technology, and education sectors.

Crystal Cartwright attended Baylor University from 2007 to 2011, earning a Bachelor of Business Administration degree. Crystal'sfield of study was in Business, Management, Marketing, and Related Support Services.

Links

Timeline

  • Sr. Director, Creator Shopping Support & Special Projects

    November 1, 2023 - present

  • Sr. Director, Creator Success & Support

    June, 2022

  • Director Of Customer Success

    September, 2021

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