Ebony Allen

Ebony Allen, MPS, CPC-A, currently serves as a Member Escalation Specialist and Coral Program Coordinator at Lucent Health since November 2023, where responsibilities include resolving escalated member issues and leading claims audits. Previous positions include Billing Care Coordinator at Ramey Management Solutions, LLC, Biller at Warby Parker, and Billing and Coding Specialist at Inner Vision Women's Ultrasound, among others. With extensive experience in revenue cycle management and customer service, Ebony has developed a strong foundation in healthcare administration. Academic qualifications include a Master of Professional Studies in Human Resource Leadership from Tennessee State University and a Master of Business Administration in Health Care Administration from Trevecca Nazarene University.