Raphael Haefeli is a seasoned professional with extensive experience in the technology and digital marketing sectors. Currently serving as Senior Director of Professional Services at Lucidworks since April 2019, Raphael leads an organization focused on providing exceptional customer experiences through the execution of search-based applications. Prior to this role, Raphael held various positions at Intel Corporation from August 2008 to April 2019, including Publishing Operations Manager and Senior Global Campaign Analyst, where responsibilities encompassed managing global operations, digital governance, and cross-functional project management. Earlier in the career, Raphael worked as a freelance web developer at Haefeli Studio and gained foundational experience in quality assurance. Raphael holds a Bachelor's degree in Computer Information Systems from Tennessee Wesleyan University and an Associate degree in Digital/Multimedia and Information Resources Design from Portland Community College.