Marvin Dominguez

Director Customer Support at Lull

Marvin Dominguez has a range of work experience in various roles. Marvin started their career as a Custodial Assistant at CSU Bakersfield in 2009, where they were responsible for maintaining university buildings and grounds. Marvin then worked as a Dispatch Operator at Echo Communications from 2010 to 2013, handling emergency messages and ensuring efficient communication.

Marvin joined Scalable Commerce in 2013 and held multiple roles, including Customer Support and Retention Specialist, where they built and maintained positive relationships with customers and resolved their issues. Marvin also placed orders for new members and utilized sales techniques to retain existing members. Marvin later became the Quality Assurance Manager, ensuring the company's products and services met high standards.

Most recently, Marvin worked at Lull as the Customer Support Manager from 2019 to 2020, where they continued to excel in customer support. Marvin then advanced to the role of Director of Customer Support in January 2021, where they currently oversee the customer support department.

Overall, Marvin Dominguez has demonstrated their ability to provide exceptional customer support, handle emergency communications, and maintain high standards of quality assurance throughout their career.

Marvin Dominguez completed their Bachelor's degree in Psychology from UC Santa Barbara in the period of 2006 to 2010. In 2009 to 2010, they also attended California State University, Bakersfield, studying Business/Managerial Economics. In addition to their education, Marvin obtained the NTI Certification from the National Telecommuting Institute in June 2011.


Previous companies

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  • Director Customer Support

    January, 2021 - present

  • Customer Support Manager

    May, 2019

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