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Fabiola Esquivel

Associate Director, Customer Experience at Lulu and Georgia

Fabiola Esquivel has a diverse work experience spanning various industries. Fabiola currently holds the position of Associate Director of Customer Experience at Lulu and Georgia, a role they have held since October 2022. Prior to this, they worked as a Senior Manager of Customer Experience at the same company from March 2021 to October 2022.

Before joining Lulu and Georgia, Fabiola was the Customer Experience Manager at Birdy Grey from July 2020 to March 2021. Fabiola also served as the Customer Experience Lead at Everlane from October 2018 to July 2020.

Additionally, Fabiola has worked in positions related to employee and organizational development at Caltech in August and September 2018. Fabiola gained valuable experience in project and operations management during their time at McMaster-Carr, where they held roles such as Project and Operations Supervisor from August 2016 to June 2018, and Management Trainee from July 2015 to July 2016. At McMaster-Carr, they focused on improving customer service, mentoring employees, and implementing workflow automation.

Fabiola has also worked as an Editorial Assistant at the Stanford Alumni Association from September 2011 to July 2015, where they assisted in publishing the annual Stanford Alumni ClassBook and developed outreach strategies based on reunion homecoming data.

Fabiola gained research experience as a Research Assistant at the Stanford Mind, Culture, and Society Lab from January 2013 to June 2015, where they conducted qualitative and quantitative surveys on socio-economic status and relationship formation. Fabiola also worked as a language conversation partner at the Center for Teaching and Learning from September 2012 to June 2015.

Furthermore, Fabiola served as a Head Counselor at Stanford University, overseeing a team of counselors and managing high school students during an 8-week program in June and August 2014. Fabiola also gained marketing and communications experience as an intern at Edinumen from March to June 2014, where they assisted in planning and executing a conference and translated promotional materials.

Overall, Fabiola Esquivel has a strong background in customer experience, project management, employee development, research, and marketing.

Fabiola Esquivel holds a Bachelor's Degree in Psychology from Stanford University. The start and end years of their education are not specified.

Links

Previous companies

McMaster-Carr logo
Birdy Grey logo
Everlane logo

Timeline

  • Associate Director, Customer Experience

    October, 2022 - present

  • Senior Manager Customer Experience

    March, 2021