Cindy Dahlquist

Cindy Dahlquist is a seasoned professional with extensive experience in client support and customer service management within the telecommunications industry. Currently serving as a Senior Client Support Manager at Lumen Technologies since February 2017, Cindy focuses on proactive client engagement for product rollouts and successful resolution of escalations. Prior roles at XO Communications included Lead Client Service Manager, where Cindy excelled in delivering telecommunications solutions and enhancing customer experiences through skillful conflict resolution and strategic service reviews. Additional experience encompasses positions in sales training, service management, and field service, demonstrating a comprehensive understanding of client relations and team leadership.