Heidi Nava

Heidi Nava has a diverse professional background with experience in telecommunications and legal industries. Currently serving as the Vice President of Customer Success at Lumen Technologies, Heidi previously held senior management roles at XO Communications where Heidi led client services for Fortune 500 accounts. Heidi's expertise lies in customer experience strategy, base management, and developing leadership skills within organizations. With a strong educational background in telecommunications, labor law, and social security, Heidi has consistently excelled in their career, earning awards for effective leadership, innovation, and team development.