Moath Ibrik, MSc, PCEP

Implementation Engineer at Lumin Digital

Moath Ibrik has a diverse work experience spanning over 17 years. Moath is currently working as an Implementation Engineer at Lumin Digital, starting in 2023. Previously, they worked at AppDome as a Sr. Service Delivery Engineer from 2021 to 2023, where they resolved errors and bugs, analyzed device logs, and set up and troubleshoot network devices.

Before that, Moath worked at Fiserv as a Client Support Engineer from 2019 to 2021. At Q2ebanking, they held multiple roles, including Business Consultant from 2017 to 2019, where they assessed project risks, trained others, and guided teams through key activities. Moath also served as an Application Support Specialist III from 2016 to 2017, troubleshooting complex issues and managing case queues.

Earlier in their career, Moath worked as a Technical Consultant at Hostgator.com for six months in 2015. Prior to that, they worked at Tamer as an Application Support Analyst from 2012 to 2013, providing support to internal users and managing application trainings. Moath also served as a Business Functional Coordinator from 2008 to 2012, configuring applications and providing support to end users.

Moath's earliest work experience was at Integrated Data Solution as a Software Consultant from 2006 to 2008. In this role, they assisted project managers and IT leaders, defined use cases, and created user documentation.

Throughout their career, Moath has gained expertise in implementation engineering, service delivery, client support, business consulting, application support, and software consultancy.

Moath Ibrik holds a Master of Science (MSc) degree in International Management from the University of Liverpool, which they obtained from 2009 to 2012. Prior to that, they earned a Bachelor of Science (BSc) degree in Management Information System from Jami'at Al-Zaytoonah Alordunia Al-Khassa, where they studied from 2003 to 2006.

In addition to their academic qualifications, Moath Ibrik has also obtained several certifications. Moath is a [PCEP-30-01] PCEP Certified Entry-Level Python Programmer, certified by the Python Institute in February 2021. In August 2017, they obtained the MTA: Database Fundamentals certification from Microsoft. Moreover, Moath Ibrik holds a certification in Information Technology Infrastructure Library (ITIL Foundation) from HP, although the specific date of completion is not provided.

Links

Previous companies

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Timeline

  • Implementation Engineer

    March, 2023 - present