Anneli Retief

Anneli Retief is a seasoned professional in customer success and product management, currently serving as the Head of Customer Success at Luno since August 2023. Prior to this role, Anneli held positions including Head of Product and CVP at Telesure Investment Holdings from January to August 2023, and Head of Dialdirect at Dialdirect Insurance from May 2020 to August 2023. Anneli's background includes a tenure at Telesure Group Services as Senior Manager: Customer Insights and experience at Ipsos as Client Service Director: Marketquest, focusing on market research. Anneli began the career at Ask Afrika, holding various roles including Client Service Director and Operations Executive. Anneli holds a Master’s degree in Research Psychology, an Honours degree in Psychology, and a Bachelor of Social Science in Psychology, all from the University of Pretoria.