Marina Kissam

Vice President, Customer Experience at Luxury Card

Marina Kissam has a diverse work experience spanning over two decades. Marina started their career in 1996 as a Business Development professional at Money Magazine. Marina then moved to AOL, where they held various roles including Sales Strategy and Marketing. At AOL, they built the strategy division and developed product strategies for Shop@AOL and Finance@AOL. Marina also worked on defining partnerships through cross-functional teams.

Marina later joined Time Magazine as a Director of Marketing EMEA, where they managed a team of 12 and established a strategic partnership with the World Economic Forum. Marina also collaborated with CNBC to create an original on-air program.

After their time at Time Magazine, Marina worked at CNBC as a Director of Marketing EMEA, overseeing marketing efforts in the EMEA region.

Marina then joined Yoga Today LLC as a Business Development Consultant, and subsequently joined Luxury Card as the Director and later the Vice President of Customer Experience. At Luxury Card, Marina led customer success operations, set strategy, and designed the member experience. Marina was responsible for functions like customer service, product conception, partnerships, and enhancing member value.

Overall, Marina Kissam has proven expertise in customer experience, marketing, business development, and strategic partnerships.

Marina Kissam has a Bachelors of Arts in History with a minor in Art History from Wittenberg University.

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Timeline

  • Vice President, Customer Experience

    2016 - present

  • Director, Customer Experience

    2014