FL

Fabian Ricardo Betancourt Lucas

Operation Team Lead at LYNXUS Solutions

Fabian Ricardo Betancourt Lucas has a diverse work experience in the customer service industry. Fabian Ricardo started their career as a Customer Service Agent at Teleperformance in 2017 and worked there until 2019. Fabian Ricardo then joined Webhelp OneLink as a Customer Service Agent from 2019 to 2020. Currently, they are working at Lynxus Solutions, where they initially held the position of BPO Operation Specialist from 2021 to 2022. Fabian Ricardo has now been promoted to the Operation Team Lead role, which they began in February 2022.

Fabian Ricardo Betancourt Lucas completed their Tecnólogo en gestión administrativa from Servicio Nacional de Aprendizaje (SENA) from 2014 to 2016. Fabian Ricardo also obtained Conocimientos Académicos en Comunicación en Inglés from Instituto Lente from 2012 to 2014.

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