Arran Griffith

Arran Griffith has a diverse work experience spanning various industries.

In 2007, Arran served as the Program Director at Thunder Bay Gymnastics Association, where they successfully developed and implemented a gymnastics program for over 700 athletes. They also managed and developed a team of 20+ staff through professional development and coaching.

From 2008 to 2009, Arran worked as a Quality Control Agent at UPS, ensuring the accuracy and efficiency of customer service communications. They provided retraining and feedback to the customer service team and acted as a liaison between customers and management teams to resolve complex concerns.

In 2009, Arran joined Groupe Dynamite as a Store Manager, leading a team to deliver exceptional customer shopping experiences and maintain brand standards. They achieved a customer conversion rating of +40%, exceeding company expectations.

Arran then worked at Gap Inc. from 2011 to 2012 as the Head of Store for a Gap Factory Store. They prioritized a "customer first" approach, delivering top-line sales and optimizing sales generation through effective scheduling and forecasting.

From 2012 to 2019, Arran was a Store Manager at H&M, where they managed the overall store operations, created exceptional customer shopping experiences, and oversaw a team of 5 managers and 20+ employees.

In 2015, Arran joined Elevate Atlantic Inc. as a Social Media Manager and Customer Relations representative for an IT start-up company. They managed and maintained multiple social media accounts, contributed to the company blog, and wrote marketing and website content.

Since 2020, Arran has been working at LYRASIS as the Fedora Program Manager, and starting in 2021, they also took on the role of Outreach & Community Engagement Representative. Further details about these roles are not provided.

Arran Griffith received a Bachelor of Science degree from Mount Allison University, where they studied Biology and Psychology, from 2003 to 2007.