Charles de Soyres

Charles de Soyres has a diverse work experience spanning multiple industries and roles. Charles began their career as a Training Officer/Manager at KGB Micros Ltd in 1988 and then moved on to become a Training Manager and CAD Consultant at Network Imaging Ltd in 1994. In 1996, they joined Headway Technology Group Ltd as a Senior Technical Support Specialist, where they were responsible for pre and post-sales support of various scanners and software. Charles left the company in 2006. From 2007 to 2016, Charles worked at Sword Group as a Principal Consultant, overseeing pre-sales, business analysis, change management, and project management for corporate, legal, and NHS clients. Since 2016, they have been associated with M-Files Corporation, where they initially served as the UK Consulting Unit Manager, running the consulting delivery team and maintaining client relationships. Charles then advanced to the role of Senior UK Consulting Unit Manager, where they focused on implementing customer success strategies, agile delivery, and SaaS growth. Currently, they hold the position of Partner Service Manager, acting as the main technical point of contact for selected focus partners, driving enablement, managing incidents, and supporting key projects while leading on application development, integrations, and tools related items. Throughout their career, Charles has demonstrated expertise in customer relationship management, technical support, and project management.

Charles de Soyres obtained a Bachelor's Degree in Mechanical Engineering from the University of Wolverhampton from 1983 to 1986. In addition, they have acquired several certifications including "Coaching and Developing Employees" and "How to Use LinkedIn Learning" from LinkedIn in September 2021 and August 2021 respectively. Charles also obtained certifications in "M-Files Administrator and Developer" from M-Files Corporation in July 2016. There is mention of a certification in "K2 .NET Developer" from K2, but specific details such as the month and year of obtaining this certification are not provided.