M1
Stamford Low is a seasoned professional with extensive experience in customer service and experience management, currently serving as the Director of Customer Experience & Retail and Data Protection Officer at M1 Limited since January 2015. Stamford has a proven track record of enhancing customer journeys and driving operational excellence across various sectors, including roles as Senior Director at Carlson Wagonlit Travel and Group General Manager at International SOS. Stamford's leadership in organizations has consistently focused on process improvements, customer satisfaction metrics, and the implementation of effective service strategies. Additionally, Stamford holds multiple advanced certificates in Digital Marketing and Data Protection from Singapore Management University, complementing a Bachelor’s degree in Economics from the National University of Singapore.
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M1
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M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. Since the launch of its commercial services in 1997, M1 has achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). M1’s mission is to drive transformation and evolution in Singapore’s telecommunications landscape through cutting-edge technology and made-to-measure offerings.