Stamford Low is a seasoned professional with extensive experience in customer service and experience management, currently serving as the Director of Customer Experience & Retail and Data Protection Officer at M1 Limited since January 2015. Stamford has a proven track record of enhancing customer journeys and driving operational excellence across various sectors, including roles as Senior Director at Carlson Wagonlit Travel and Group General Manager at International SOS. Stamford's leadership in organizations has consistently focused on process improvements, customer satisfaction metrics, and the implementation of effective service strategies. Additionally, Stamford holds multiple advanced certificates in Digital Marketing and Data Protection from Singapore Management University, complementing a Bachelor’s degree in Economics from the National University of Singapore.
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