Andrea Espiña

Customer Success Analyst at Mabrian

Andrea Espiña has a diverse work experience, starting in 2015 as a Saleswoman for MANGO. Andrea then joined GRUPO CORTEFIEL as a Saleswoman from December 2016 to June 2018. In 2017, they interned as a Corporate Communications Intern at Consell Català del Moviment Europeu. Andrea then joined CUSTO.TECH, where they worked as a Customer Service Specialist from June 2018 to April 2019 and later as an Account Manager from April 2019 to March 2021. Currently, they are a Customer Success Analyst at Mabrian, starting in March 2021. In this role, they handle the entire customer lifecycle from onboarding to renewal, conducts online product training, builds reports, and provides day-to-day support for client queries.

Andrea Espiña obtained a Master's degree in Digital Marketing and E-commerce from UNIR - La Universidad en Internet, completing their studies from 2019 to 2020. Prior to that, they pursued their undergraduate studies at Universitat Ramon Llull from 2014 to 2018, earning a Bachelor's degree in International Relations. The field of study for their Bachelor's degree is unspecified.

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Timeline

  • Customer Success Analyst

    March, 2021 - present