Carl Brook

Carl Brook has a diverse work experience in various companies. Carl started their career in 2012 as a Customer Service Representative at American Express and later took on the role of Lead Representative in the Top Customer Team. In 2014, they worked as a Customer Service Representative at British Airways. From 2015 to 2018, they worked at Delivery Hero, where they were a Sales Operations Coordinator and then a Community Manager and Lead Representative. Carl contributed to significant growth in company valuation and developed process automations to improve sales pipeline efficiency. Since 2021, Carl has been working at Macademia as a Working Student in Content Marketing, where they coordinate the development and localization of monthly content highlights in multiple languages. Carl produces copy for various purposes such as TV show synopses, web pages, and partner pitch decks. Carl also holds the position of Social Media Manager at Macademia.

Carl Brook attended Chestatee High School from 2007 to 2011, where they obtained a High School Diploma, College Preparatory (Honours). Carl then pursued higher education and earned an Associate of Arts (AA) degree in Theatre/Theatre Arts Management from Brenau University from 2011 to 2012. Later, they enrolled at the University of London from 2020 to 2023, graduating with a Bachelor of Science (BSc) degree in Business Administration with Marketing. In July 2021, Carl obtained the Internship Experience UK: Business, Operations & Marketing certification from Bright Network.