Ana Cavill is an experienced operations leader with a robust career in team management and customer service across notable companies. Currently serving as Operations Team Leader at Macquarie Group since April 2021, Ana previously held various managerial roles at Allianz Partners Australia from June 2009 to September 2020, including Team Manager for Administration Contact Centre Operations and Travel Claims. Noteworthy contributions include developing a Quality Assurance Framework and introducing a Reward and Recognition Program. Earlier experience encompasses roles in communication and change management at News Corp Australia and team leadership positions at AAPT, Superpartners, GE Capital, Victorian Department of Primary Industries, Crown Resorts, and NRMA, showcasing a strong background in operational efficiency and team performance.
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