Carmen Rider

Escalation Manager at Macro Helix

Carmen Rider is an experienced professional with a strong background in client relationship management, project management, and finance. Currently serving as a Senior Manager - Client Relationship Manager at CoverMyMeds- McKesson since June 2021, Carmen has accumulated extensive experience in various roles at McKesson from July 2014, including Third Party Logistics Senior Manager and Finance Manager 2, overseeing substantial financial responsibilities and supplier management. Additional expertise includes serving as Escalation Manager at Macro Helix LLC and previous roles at AmerisourceBergen, Third Party Logistics, S& E Grocery and Delivery, and Verizon Superpages.com, demonstrating a consistent focus on optimizing customer service, managing teams, and implementing operational strategies. Carmen holds a Master’s degree in Agile Project Management and a Bachelor of Business Administration from Amberton University.

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