Alex Wright

Customer Service Agent at MADE.COM

Alex Wright has a diverse work experience across various industries. Currently, they work as a Customer Service Agent at MADE.COM, where they handle customer inquiries and provide assistance with order-related issues.

Before that, they worked as a Warehouse Assistant at WoolOvers Ltd, where they were responsible for picking and packing orders.

They also worked as a Warehouse Assistant at Capital Hair & Beauty on a temporary assignment, performing general warehouse duties and fulfilling hair and beauty product orders.

Alex has experience as a Service Advisor at Motorline Group, where they served as the main point of contact for customers inquiring about vehicle servicing. They handled various administrative tasks related to the service department.

Additionally, they worked as a Senior Member Services Advisor at Harlands Group, where they provided customer support for gym, cinema, and health club memberships. They resolved payment-related issues and took incoming calls from members.

Alex also has experience as a Customer Service Advisor at BDM Voice, making outbound calls to create leads and set up appointments. They later transitioned to taking incoming calls, booking services, and conducting investigation work for various automotive brands.

They worked as a Cafe Assistant at Places for People, serving food and beverages to customers and performing kitchen and counter duties.

Lastly, Alex worked at 1st CENTRAL as a Claims Administrator, handling administrative tasks such as scanning, mail sorting, and updating claim details. They also worked as a claims handler in the FNOL department.

Overall, Alex has developed strong customer service, communication, and administrative skills through their diverse work experience.

Alex Wright attended Solent University from 2012 to 2014, where they obtained a foundation degree in Sports & Marketing.

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Timeline

  • Customer Service Agent

    January, 2021 - present

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