TB

Teodora Bejenariu

Application Support Team Lead at MADE.COM

Teodora Bejenariu has a diverse work experience in various roles. Teodora started their career as a Data Operations Administrator at Valldata Services, where they handled documents and data for multiple clients. Teodora was responsible for importing and exporting data using the company's proprietary systems, following specific instructions and meeting set deadlines.

Teodora then worked as a Big Machines Administrator at Xerox Business Services Romania, where they performed administrative tasks related to Big Machines software.

After that, Teodora joined MADE.COM as an Application Support Engineer. In this role, they managed inbound tickets from internal business teams, learned the supported systems, provided answers to user issues, and recommended process improvements and automation of tasks.

Teodora later took on the role of Application Support Team Lead at MADE.COM. Their responsibilities included monitoring the ticket queue, allocating tickets to team members, organizing stand-up meetings to review ticket status, gauging business priorities, ensuring a consistent approach in ticket responses, and maintaining the team's Confluence space. Teodora also worked closely with other teams and supported career growth within their team.

Teodora's work experience showcases their skills in application support, problem-solving, data analysis, documentation, and team leadership.

Teodora Bejenariu attended Universitatea "Alexandru Ioan Cuza" din Iasi from 2011 onwards, where they studied Sociology. No information is provided regarding the completion of a degree or the end year of their education at this institution.

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Timeline

  • Application Support Team Lead

    September, 2020 - present

  • Application Support Engineer

    March, 2018

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