Operations · Full-time · WI, United States
Ophthalmic Technician
Job Summary: An Ophthalmic Technician provides quality patient care by assisting the Ophthalmologist in examinations and performs preliminary exams and diagnostic testing as requested by the doctor. The Ophthalmic Technician follows Madison Medical specific standards of practice, policies and procedures and supports the philosophy by incorporating them into the clinic. This full time position reports to the Clinic Supervisor/Assistant Director of Clinic Operations and is located in Glendale, WI.
Responsibilities
Escorts patients to the exam room as scheduled, completes medical and ocular history through appropriate documentation.
Performs preliminary testing and enter exam findings into electronic health records (EHR)
Scans documents into patient EHR and monitors ‘to do’ list
Keeps up with the flow of operational needs to ensure the best and timely care for patients – manages phone calls and messages efficiently, checks EHR and email regularly, handles prior authorizations and refills, schedules appointments and effectively triages phone calls.
Organizes and prepares exam rooms and maintains a clean, safe, and well stocked environment.
Inventories and orders contact lenses and surgical kits
Cleans and calibrates instruments and equipment
Provides patient education on a wide variety of ocular health issues.
Ability to dispense contact lenses to both established and new wearers
Ability to neutralize contact lenses and eyeglasses
Updates medication lists, files prior authorizations for refill requests and refills medications according to protocols or as directed by the doctor
Keeps doctor, patient and co-workers appraised of wait times
Works with the Surgical Coordinator regarding Cataract and LASIK patients
Processes lab specimens and biopsies
Performs Pentacam, OCT, Visual Field Testing
Performs Biometrics, including A-Scan, B-scan and Immersion
Performs refractions
Performs tonometry
Performs other duties as assigned.
Key Qualifications & Characteristics
Perks & Benefits of Madison Medical: