Marcelo Ferreira

Marcelo Ferreira is a customer success operations professional currently at MadKudu, focusing on enhancing customer experiences through data collection and automation. Prior experience includes serving as an account manager for notable digital influencer Hana Khalil, where content creation and social media management were key responsibilities. Marcelo has held roles in key account management and customer experience analysis at Doji, alongside positions as a social media and digital marketing specialist at Microlins. Earlier experience includes managing internal branding and communication strategies at ESPM Social and supporting digital projects in a corporate communication setting at Zoomout. Marcelo holds a bachelor's degree in Marketing from ESPM Escola Superior de Propaganda e Marketing and has further education from IADE and M2BR Academy.