Muhammad Faiz N. has extensive work experience in various roles and industries. Muhammad Faiz started their career in 2011 as an Administration Officer at Harmain Education Network, where they were responsible for managing office systems and maintaining records. In 2012, they worked as a Customer Services / Sales Supervisor at Asia Mobile Phone L.L.C, handling customer queries and organizing events and meetings.
From 2013 to 2014, Muhammad worked as a Promotions Supervisor at IML Group, where they dealt with major retail outlets and ensured compliance with store rules. Muhammad Faiz then joined AHMED ALMAZROUEI GROUP as a Survey Assistant at Al TORATH ENGINEERING CONSULTANTS, where they gained experience in survey assistance.
In 2014, Muhammad joined FLC Group - Marketing, Events, Models, Digital as a Field Supervisor, specializing in brand activation and consumer engagement programs. Muhammad Faiz handled confectionery categories for sampling activities and worked on various projects with Nestle and Proctor & Gamble.
In 2017, Muhammad took on the role of a Specialist in Merchant Acquiring Sales Support at First Abu Dhabi Bank (FAB), providing service support to existing merchants and assisting in operational work related to merchant acquisition. Muhammad Faiz also worked as a POS Sales & Support Executive at Omega IT Solutions during the same time.
Muhammad's most recent experience is at Magnati, where they started in 2021 as a Specialist in Merchant Acquiring Sales Support and then transitioned to the role of Manager Merchant Acquiring Sales Support in 2022. Muhammad Faiz'sresponsibilities at Magnati include providing service support to merchants, implementing departmental policies and procedures, and enhancing service levels.
Overall, Muhammad Faiz N. has a diverse background in customer service, sales support, marketing, and administration.
Muhammad Faiz N. completed their education in a chronological order. Muhammad Faiz began their educational journey by obtaining a Secondary School Certificate (SSC) in Business/Commerce from the National Institute of Open Schooling (N.I.O.S- DUBAI) in the years 2006-2007. Muhammad Faiz then pursued further studies at the Pakistani Islamic Higher Secondary School (AL-AIN), where they completed their Inter in Commerce (HSSC) in Business/Commerce from 2008 to 2010.
In 2011-2013, Muhammad Faiz N. attended Rajiv Gandhi College of Engineering and Technology, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a specialization in Marketing.
Later, they went on to pursue a Master of Business Administration (M.B.A.) degree at Jaipur National University. Muhammad Faiz specialized in Marketing/Marketing Management, General and completed their studies from 2016 to 2018.
In addition to their academic degrees, Muhammad Faiz N. has obtained several certifications to enhance their skills and knowledge. Muhammad Faiz acquired the Principles of Marketing and Customer Service (SCQF Level 7) certification from the Scottish Credit and Qualifications Framework Partnership (SCQF Partnership) in December 2016. Muhammad Faiz also obtained a Customer Services certification from Al Khawarizmi International College | University College in October 2016.
Muhammad Faiz N. acquired the ICDL Certificate from ICDL GCC Foundation in March 2008. Muhammad Faiz also obtained an Introduction to Information Security Fundamentals certification from Careerera - SNVA EduTech in May 2023. Similarly, they earned a Basics of Project Management certification from the International Business Management Institute (IBMI) in May 2022. Lastly, they obtained a WORK MANAGEMENT SYSTEM (WMS) certification from Encompass HSE Solutions in April 2023.
Overall, Muhammad Faiz N. has a diverse educational background, ranging from secondary education in commerce to higher education in business administration with a focus on marketing. Additionally, they have demonstrated a commitment to professional development through the acquisition of various certifications.
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