Amir Akhwand is a skilled IT professional with diverse experience in technical support, system administration, and cybersecurity. Currently serving as a Technical Support Engineer at Magnet Forensics, Amir manages over 20 customer support tickets daily and provides expert assistance for GrayKey and DVR Examiner users. Previously, Amir worked as a System Administrator at Peraton, where network security incidents were reduced by 15%, and as a Security Analyst at Centurion Health, monitoring and resolving numerous security alerts. Amir's experience also includes roles at Accenture, The World Bank, Intelsat, and Shia Rights Watch, showcasing a strong background in IT support and systems management. Amir holds a B.S. in Management and Information Systems from George Mason University's Costello College of Business.