Customer Success Team

About

The Customer Success Team at Magnet Forensics is dedicated to ensuring clients, both in the public and private sectors, derive maximum value from the company's digital forensic solutions. This team focuses on client engagement, managing renewals, and providing professional support services to help law enforcement and digital forensic professionals effectively close cases. They work collaboratively to understand client needs, address challenges, and foster strong, ongoing relationships to ensure client satisfaction and success.

Team members

Alexander L.

Senior Customer Success Manage...

Andrew Thorpe

Global Manager Professional Se...

Chelsea Lynch

Renewals Team, Manager- West

Cole Baldock

Manager, Customer Success - Pr...

Deanna Binion

Renewals Manager - East | Publ...

Denise Jansen

Customer Engagement Manager

Kate Kirby

Customer Success Operations Ma...

Mike R.

Manager, Customer Success - Pu...

Nicholas Oliver

Senior Customer Success Manage...

Olga McBride

Global Renewals Manager Canada...

Sharon Holford

Client Engagement Manager

Will Wright

Senior Customer Success Manage...

Zack Walther

Senior Customer Success Manage...

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