Goran Milosevic

Service Delivery Director at Mainstream

Goran Milosevic has extensive experience in the technology industry. Goran most recently worked at Mainstream as a Service Delivery Director, where they were responsible for overseeing technical teams across three companies. Their role focused on improving service quality and efficiency through organizational transformation and consolidation.

Prior to that, Goran worked at DXC Technology as an Account Delivery Executive, managing the delivery of banking solutions for five regional banks. Goran had overall responsibility for application development and infrastructure for core banking solutions. Goran also proactively managed issues and optimized service delivery while ensuring compliance with SLAs. Goran led a team of over 130 individuals in this role.

Before DXC Technology, Goran held various positions at Hewlett Packard Enterprise, including Account Delivery Executive, Technology Services Country Manager, Storage and Server Technical Consultant, and Customer Support Engineer. In these roles, they were responsible for designing and implementing complex infrastructure solutions, managing customer support, and overseeing storage and server infrastructure.

Earlier in their career, Goran worked at Hermes Softlab as a Storage and SAN Administrator, where they administered and configured storage systems for software development purposes. Their responsibilities included managing heterogeneous SAN environments and configuring storage systems, servers, and backup libraries.

Goran's career started at EPS, where they worked as a System and Backup Administrator, responsible for administering systems and managing backups.

Throughout their career, Goran has demonstrated strong leadership skills and a focus on delivering high-quality services to clients. Goran has expertise in various areas of technology, including SAN administration, infrastructure design, and customer support.

Goran Milosevic obtained their Master's degree in Mathematics and IT from the University of Belgrade. Goran attended the university from 1988 to 1993. Additionally, they have obtained certifications such as the Spartans White Belt from DXC Technology in January 2017, and the IT Information Library Foundations Certification (ITIL) from Hewlett Packard Enterprise in April 2014.

Links

Previous companies

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Timeline

  • Service Delivery Director

    January, 2020 - present