Jordan Lavoie

Manager, Customer Success at MaintainX

Jordan Lavoie has worked in a variety of roles in the past 8 years. In 2014, they began their career as a Marketing Coordinator at Semeon Analytics Inc., where they were responsible for scheduling educational and product training, providing forecast information, and reviewing quotations, contracts, tenders, and RFPs. In 2017, they took on the role of Head of Marketing and Growth at FM2MAG, where they were responsible for product management, sales enablement, and market research. In 2018, they worked at Lightspeed Commerce as a Manager of Professional Services, Project Manager of Paid Services, Product Adoption, and Product Specialist. Additionally, in 2018, they worked at Consilium Crypto as a Partner and Director of Business Development. Finally, in 2022, they began working at MaintainX as a Customer Success Manager.

Jordan Lavoie has a varied educational background. Jordan obtained their High School Degree from Royal West Academy in 2009. Jordan then attended CEGEP - John Abbott College from 2009 to 2012, where they earned a DEC in Social Sciences with a focus on Psychology. Finally, Jordan earned their Bachelor of Arts (B.A.) in Psychology from Bishop's University in 2015. In addition to their formal education, Jordan has obtained two certifications: Learning Local SEO from LinkedIn in September 2021 and Microsoft Dynamics CRM Online Deployment from Microsoft in August 2016.

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Timeline

  • Manager, Customer Success

    October 1, 2023 - present

  • Customer Success Manager

    October, 2022