Sung-Yen Li

Sung-Yen LI is currently the Global Retail Excellence & Digital Learning Program Manager at Maison Margiela, leading the efforts to harmonize retail excellence and client experience. With prior experience at companies like diptyque Paris, Loewe, and Fendi, Sung-Yen specializes in enhancing customer experience, developing retail standards, and implementing digital training programs. Sung-Yen holds a MSc of Fashion Management from IÉSEG School of Management and has also pursued education at Istituto Marangoni and Institut catholique de Paris. Sung-Yen's expertise lies in driving global retail performance and client experience improvements.