Katherine Manuel

Customer Experience Lead at Maisonette

Katherine Manuel currently serves as the Customer Experience Lead at Maisonette, a role held since July 2022, focusing on eCommerce, vendor support, and online marketplace initiatives. Prior experience includes a position as Email Technical Support at VORO MOTORS in 2024 and multiple customer service roles at Staykeepers in 2022 and 2023. Katherine's extensive background at Alorica spanned over a decade, where various positions included Customer Experience Team Manager, Quality Assurance Supervisor, Training and Customer Experience Supervisor, Production Team Leader, Quality Assurance, and Listener Care Representative. Katherine holds a Bachelor of Science in Nursing with a focus on Nursing Education from Metropolitan Medical Center College of Nursing.

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