Jamalludin Akbar

Jamalludin Akbar is a seasoned professional in customer service, currently serving as an Expert Speaker for Karier.mu since December 2022, contributing to skill training and employability enhancements for Indonesian citizens. With extensive experience as Customer Service Manager and previously Assistant Customer Service Manager at majoo Indonesia since January 2020, Jamalludin has also held various roles at Moka, Bukalapak, and McDonald's Indonesia over the years, focusing on service quality control and crisis management. Jamalludin holds a Bachelor's degree in Language Interpretation and Translation from STBA LIA Jakarta, completed in 2019.