Oliver Carlsen

Oliver studied Business Administration with a focus on Hotel Management at the Academy of Professional Studies in Schleswig-Holstein and started his professional career with the Maritim Hotel Management Group. In 1999, he joined Bertelsmann Services Group Wilhelmshaven GmbH (later part of the Majorel group) as Management Associate and later Manager Business Development until 2002. In 2003, he was promoted to Head of Operations and Account Management for one of the Company’s largest US-based BFSI clients. From 2006 to 2013 he served as Vice President Customer Service, responsible for all BFSI accounts in Germany. In 2014, he was appointed Managing Director for all non-telco clients in Germany and also became responsible for Eastern Europe. Since 2019, Oliver has served as head of Majorel’s global banking practice and as the regional CEO Germany and Eastern Europe.