KS

Khalid abu Subha

Customer Experience & Sales Support Director at MakanE

Khalid Abu Subha has a diverse work experience spanning over two decades. Khalid most recently worked at Crystel.co as the Country Manager since May 2023. Before that, they served as the Customer Experience & Sales Support Director at MakanE starting from June 2022. Prior to these roles, Khalid Abu Subha was the Middle East Group Manager at Amazon from February 2021 to June 2022. Khalid also held the position of Associated Director Operation and Customer care at Contact Center Company from October 2019 to February 2021. Additionally, Khalid Abu Subha worked as a Customer Care Professional at CX-Brand from September 2016 to September 2019. Khalid had a long tenure with Mobily, where they served as a Business Care Quality Assurance Executive Manager from September 2011 to July 2016, and as an Order Management Operation Manager 11 from January 2007 to September 2011. Lastly, they started their career at Zain Jordan, where they worked as a Coach specialist from April 2003 to January 2007, and as a Retail Team Leader from January 2000 to March 2003. Overall, Khalid Abu Subha has extensive experience in customer care, operations management, and leadership roles across various companies.

Khalid Abu Subha obtained a B.A Degree in Public Administration from Jordan University between the years 1988 and 1993. Additionally, they have completed certifications in areas such as Digital Transformation, Digital Marketing Foundations, Ecommerce Fundamentals, Social Media Marketing Foundations, Startup Stories, and Excel: PivotTables for Beginners.

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Timeline

  • Customer Experience & Sales Support Director

    June, 2022 - present