Jules Villafranca

Jules Villafranca is a seasoned professional in sales operations, currently serving as Global Sales Operations Manager at Malt since May 2023, where responsibilities include overseeing global prospection initiatives and performance analysis. Prior to this role, Jules held various positions at Back Market from June 2018 to May 2023, starting as the first Sales Operations Manager and advancing to Senior Sales Operations Manager, managing sales operations and supporting significant company growth through lead generation and CRM administration. Earlier in the career, Jules worked as an Account Manager, facilitating offers to drive website growth and focusing on sales process efficiency. Educational qualifications include a Master’s degree in Business Law & Economics and a Certificate in Economic Analysis of Law from Paris-Pantheon-Assas University, complemented by degrees in Economics and Law from Université d'Auvergne.