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Jessica O.

First Team Operations Assistant at Manchester United

Jessica O. has a diverse work experience spanning multiple industries. Jessica started their career at The Normandy Arms, where they worked as a Front of House staff from August 2006 to August 2013. Jessica then joined Waterside Financial Services Limited as an Admin Assistant from June 2009 to August 2013, handling customer calls and performing various administrative tasks. Jessica also gained customer service experience at Tesco Stores CR from July 2011 to September 2013 and at Dartmouth Ice Cream Company from April 2011 to June 2016.

In 2016, Jessica joined Tyrrell Katz as a Sales employee, responsible for order processing, client communication, and attending European trade fairs. Jessica worked in the Sales Department until March 2018.

Jessica briefly worked as a Business Development Manager at American Express in April 2018 before transitioning to Manchester United later that year. Jessica held various positions at Manchester United, including maternity cover as a PA to the Manager from September 2019 to March 2020 and later as a Player Care Administrator from July 2018 to August 2020. Jessica then served as a Player Care Coordinator from August 2020 to December 2021 and currently holds the position of First Team Operations Assistant since November 2020.

Jessica O. completed their undergraduate education at the University of Birmingham, where they earned a Bachelor of Arts degree in Modern Languages from 2012 to 2016. Prior to that, they attended Kingbridge Community College from 2004 to 2011, but their degree and field of study are unknown. In addition to their formal education, Jessica has obtained multiple certifications through LinkedIn. Jessica completed certifications such as "Accessing the Hidden Job Market," "Administrative Professional Foundations," "Balancing Work and Life," "Being Positive at Work," "Being the Best You: Self-Improvement Modeling," "Body Language and Women at Work," "How to Be Promotable," "How to Manage Your Manager," "How to Train Your Brain For Happiness," "Inclusive Mindset," "Inclusive Mindset for Committed Allies," "Managing Self-Doubt to Tackle Bigger Challenges," "Mistakes You Should Avoid at Work," "Organizing Your Remote Office for Maximum Productivity," "Stop Stressing and Keep Moving Forward," "Taking Charge of Your Career," "Building Self-Confidence," "Developing Your Emotional Intelligence," "Digital Body Language," and "How to Be an Adaptable Employee during Change and Uncertainty." These certifications were obtained in 2020.

Links


Timeline

  • First Team Operations Assistant

    December, 2021 - present

  • First Team Operations Assistant Secondment Dual Role

    November, 2020

  • Player Care Coordinator

    August, 2020

  • PA To The Manager Maternity Cover

    September, 2019

  • Player Care Administrator

    July, 2018