Miisa Mäkelä is a dedicated professional with a diverse background in customer service, administrative support, and event coordination. Currently serving as a Customer Advisor at Mandatum since January 2024, Miisa previously held roles including Administrative Assistant at Le Interiors, Event Coordinator at MIA, and Customer Service Agent at TUI. Additional experience includes positions as a Communications Assistant at both Finnish Flow and Hellman & Co Oy, and a Marketing Trainee at Redrakon, where involvement in a Tech and Data Science startup took place. Early career experiences include a Marketing Assistant role at Lainetech Oy, a Factory Worker at Oras Ltd., and a Food Service Worker at Rauman Lukko Oy. Miisa holds a High School Diploma from Rauman Lyseon lukio and further education from Metropolia University of Applied Sciences.