Ecommerce and Customer Management

The Ecommerce and Customer Management team at MandM is responsible for overseeing and enhancing the online shopping experience for over 2 million active customers. This involves managing the ecommerce platform, optimizing website performance, and ensuring outstanding customer care. By leveraging data and customer feedback, the team aims to continuously improve service quality and maintain the company's reputation for offering unbeatable prices on leading fashion, sport, and outdoor brands.