Christian Pauchet Senpau

Christian Pauchet Senpau has extensive experience in customer service and operations management, currently serving as Vendor Operations Manager at MANGO since February 2021. Previously, Christian was Responsable Servicio de Incidencias de Customer Service at SegurCaixa Adeslas, overseeing the management of customer complaints related to automobile insurance coverage. Christian's career includes roles as Customer Service Supervisor at DXC Technology, where responsibilities included managing contact center services for automobile and multi-risk insurance, and as Coordinador de Proyecto at Taleia Cultura S.L., focusing on cultural promotion. Additionally, Christian has held positions such as Customer Service Coordinator at Forum de Barcelona 2004 and Customer Service Team Lead at Zurich Insurance Company Ltd. Christian holds a Master's in Operations and Service Management from Esade and has advanced education in cultural management and photography.