Tom Coulson currently serves as a Hair Specialist and Customer Experience Specialist at MANUAL since August 2023. Prior to this role, Tom worked at Nextdoor from February 2021 to July 2023, holding positions as a Senior Support Agent and Operations Support Agent. Tom's earlier experience includes serving as a Customer Service Representative at EE for a brief period in 2020. Tom holds a Bachelor of Arts in Illustration from the University of Plymouth, obtained between 2017 and 2020, and an UAL Extended Diploma in Art and Design from City College Southampton, earned from 2015 to 2017.
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