Monica Smith

Monica Smith serves as the Training Services Manager at Manufacturers Alliance since September 2019, bringing extensive experience in account and client management from Bolger Printing, where roles included Director of Account Management and Director of Client Experience. Notable contributions at Bolger included managing high-profile customer projects, onboarding new clients, implementing KPIs, and leading initiatives to enhance processes and workflows. Monica's background also includes a role as Customer Service Manager and experience as an Account Manager at Quebecor World - St. Cloud. Educational qualifications feature a BA in Graphic Communications Management from the University of Wisconsin-Stout and completion of The Dale Carnegie Course.